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Shipping

General information:

  • Shipping costs (in USA, Canada and Pakistan) are dependent on the order size/details, ship to address.
  • For regular orders (in USA, Canada and Pakistan), we are offering flat shipment rates.
  • We only offer standard shipping services.
  • Order fulfillment (in our warehouses) usually takes 2-3 business days.
  • Shipping charges may also include applicable customs duties and taxes.
  • Order tracking numbers may or may not be available upon request.
  • Allow extra time for shipment delays due to unforeseen reasons.

 

USA and Canada:

Flat shipment rates apply to each order shipped within USA and Canada. The rates vary on the selected shipping method and value and quantity of order. The orders are shipped to our customers using UPS, DHL or Canada Post. We intend to make the delivery time as short as possible. Currently orders take an average of 8-15 business days to reach customers within USA and Canada. We do not take responsibility for shipping and delivery delays, after the order has been handed over to the courier service. The delivery time may increase due to courier service lags, customer unavailability, customs or any other reasons beyond our control. You may want to expect delays due to any unforeseen reasons that might occur during the shipment & delivery process.

Pakistan:

Flat shipment rates apply to each order shipped within Pakistan. The rates vary on the selected shipping method and value and quantity of order. The orders are shipped to our customers using various courier services. We intend to make the delivery time as short as possible. Currently orders take an average of 2-7 business days to reach customers within Pakistan. We do not take responsibility for shipping and delivery delays, after the order has been handed over to the courier service. The delivery time may increase due to courier service lags, customer unavailability, customs or any other reasons beyond our control. You may want to expect delays due to any unforeseen reasons that might occur during the shipment & delivery process.

Rest of the world:

We recommend to contact us if you want to know better shipping cost estimate on your order (product and quantity).

Flat shipment rates apply to each order shipped across the world. The rates vary on the selected shipping method and value and quantity of order. Also the warehouse location the order is being despatched from. Generally we ship global orders from Pakistan. The orders are shipped to our customers using UPS, DHL or FedEx.

We intend to make the delivery time as short as possible. We do not provide and estimated average time for global orders. We do not take responsibility for shipping and delivery delays, after the order has been handed over to the courier service. The delivery time may increase due to courier service lags, customer unavailability, customs or any other reasons beyond our control. You may want to expect delays due to any unforeseen reasons that might occur during the shipment & delivery process.

 

Bulk Orders:

Shipping rates and delivery time will be finalized and communicated once the order and shipping details have been discussed between Pakistani Fashion Online team member and the customer. Let us know if you have questions at: inquiry@PakistaniFashionOnline.com

Order processing and handling

You are strongly required to provide complete contact information to Pakistani Fashion Online. We may need to contact you to share any update/ information regarding your order.

It usually takes 2 to 3 days to process an online order and ship from our warehouse. Currently, we have warehousing facilities in USA, Canada and Pakistan. In general, your order will be shipped from the nearest warehouse location (if the ordered product/ item is available), but despatch warehouse does not guarantee shorter delivery times. Once the order/ product is handed over to the courier/ shipping company, we do not take responsibility for any delays happened at their end.

For orders in bulk quantities, Pakistani Fashion Online representative will keep you updated on all details.

We strongly discourage changes to an already placed/ confirmed order. An Order Change Request can be entertained, only if it is received and registered while the order is still in the processing stage. If your Order Change Request is accepted by Pakistani Fashion Online representative; you will be charged 10 percent of the order amount as Order Change Charges.

Order Cancellation Request for an already placed/ confirmed order is subject to discretion of our staff. It can only be entertained if the request is received and accepted while the order is still in early processing stage. If your Order Cancellation Request is accepted by Pakistani Fashion Online representative; your order amount will be refunded to you after 20 percent deduction (of the order amount) as cancellation charges. The refund may take 10 to 25 working days in processing. If for any reason, Pakistani Fashion Online may cancel an order or stop processing an order, in that situation, you will be informed and refunded in full order amount.

You are strongly required to provide complete contact information to Pakistani Fashion Online. We may need to contact you to share any update/ information regarding your order.

We offer a friendly and hassle free return policy with 100% refund. No questions asked.

In case you want to return an item/ order. Contact us within 7 days of purchase and provide proof of purchase. We will provide you the address where to send the product. Upon receiving the returned item, we will inspect its condition. If the returned item is in its original condition (unused, no wear and tear and original packing and labels), we will not ask any questions. We will update you upon acceptance of the returned item and process a refund for you. We will keep you updated on the progress of return request.